Archive for Leak

This is an easy one.  Yes it is!

I know that spending money in these economic times is not fun.  Especially on a piece of equipment that you use maybe  3 to 4 months a year in Minnesota.  However, it is the fact that we live in Minnesota that makes it even more important to have your air conditioner serviced every year.

Your air conditioner works by cooling refrigerant that circulates between a coil that sits in ductwork above your furnace and the condenser that sits outside your home.  The idea is that heat is removed through this process by the big fan in the condenser and the coils in the condenser. Blockage of the fan or the coils causes a reduced air flow which does not allow the refrigerant to cool which causes the a/c to overheat and shut down or not reduce the heat in your house.

One of the ways Minnesota has an effect on your air conditioner is a result of cottonwood trees.  Cottonwood trees start shedding in May or June.  You probably don’t see the trees but, see cotton like floating things which make it look like it is snowing.  These tend to get sucked into the outside of the a/c condenser covering the tiny coils.  Leaving the coils covered will have a huge impact on the effectiveness and life cycle of your air conditioner.  Even brand new air conditioners are effected by this. The condenser will be starved for air and you can actually feel how hot the air is if you put your hand above the a/c condenser.

Another way MN has an effect is the little amount of time you use your a/c.  The most demanding use of the a/c is when it turns on.  In Minnesota, this happens a lot.  The air conditioner will come on and cool the house and then shut off many times.  Unless we are in the 90′s and humid the a/c is not required to run non stop.  We are just the opposite of states located on the west coast or southern part of the country.  In those states the furnace behaves like our air conditioners if they have a furnace.  It is very important that you have the proper refrigerant in your a/c.  Proper refrigerant levels will help protect the compressor when it is turning on and does not have any fluid moving.  Sort of like engine oil in your car.  Proper refrigerant levels will also prevent the coil inside the house from freezing up which prevents cooling and could cause water leaking into your furnace.  (This is another subject totally as to why this happens.)

The third way MN has an effect,  is the air flow that is going over the coil can cover the coil with lint, dust or anything that the filter in your furnace that runs 6 or 7 months of the year doesn’t catch.  Cleaning this coil will help the efficiency of your a/c by making the metal exposed to the air flow instead of being covered in a blanket of lint and dust.

So in review, YES, is the answer to Is Cleaning and Servicing My Air Conditioner Needed Every Year in MN.  It is important that you have the following done every year:

  • Have the condenser that is outside your house cleaned.
  • Check refrigerant levels and pressures.
  • Have your A coil that is in your home and sits above your furnace check or cleaned.

You will save big money if you do this every year in the spring by hiring a contractor while they are running specials.  Or an even better deal is signing up for maintenance plan like our Service Partner Plan.

At Minneapolis Saint Paul Plumbing Heating Air, we can help you decide the best solutions for your home.  Give us a call or email us for more information.

Happy Cooling!!!

 

 

Everybody loves to get something for free.  The internet constantly barrages you with offers of free IPads, TV’s and vacations.  Most people will look at it and say to themselves, “Yeah right”.

More and more people are asking for free over the phone estimates for plumbing service or heating service work.  Some examples of homeowner requests are.

  • My furnace will not work.  What will it cost to fix it?
  • I have a plumbing leak somewhere and I don’t know where.  How much to fix it?
  • I need a new water heater, but I don’t know if I have code issues or size or if it is the right one.  How much to replace it?
  • I don’t know the type or size of my waste disposal, but I would like a quote over the phone.

There are some things that are obvious and are easier to diagnose and give pricing. However, there might be bigger issues causing the obvious issue. For that reason a home visit by a plumber or hvac service technician is needed.  A price can then be given to correctly fix the problem and any other issues that may be occurring.

An over the phone free estimate can cost you more than paying for a licensed plumber or heating contractor  to come to your home and assess and provide an up front price.  The free phone estimate is not in writing and is not given with a commitment to honor the price.  This is due to the contractor not knowing the situation and thus not being able to give an informed estimate.  The number will usually go up once the contractor is on site or worse yet, started the job for you.

Providing an estimate at your home is an expense for a contractor.  A better question than “Do you provide free estimates?” is “How can you afford to do free estimates?”.  The cost has to paid somehow.  Either by increasing the price when the contractor gets to your home or cutting corners to save money.  Another option is even worse for the homeowner.  Service will be provided and paid for, but the contractor is nowhere to be found for warranty issues since they have gone out of business.

You can count on Minneapolis Saint Paul Plumbing Heating Air for superior service at a value locked in price.  Give us a call or schedule online for your up front price for any plumbing, heating, drain cleaning, air conditioning service or replacement project you have.

We have a technician meeting every Tuesday at our office.  This meeting includes plumber, hvac technicians, and drain cleaners.  Along with the training on new product and technicques is a section of the meeting where the technicians tell us what they are seeing in homes.  This could be what home owners are requesting along with issues with products that they are replacing.

The meeting today brought up a problem that is costing home owners money when they try to keep their home from flooding with water due to a broken hose.  It was an example of good intentions leading to unintended results.

According to our plumbers, there are toilet supply lines that are being promoted as keeping your home safe from flooding if they break.  They are designed to close and not allow water to pass if they detect a flow rate that is higher than normal.  This is a great idea and product when it works.  However, it does cause a problem when you need to shut off the water to the toilet and then turn it back on quickly.    The quick turning on of the water to the toilet results in the supply hose thinking that there is a burst and shutting off.  The hose then needs to be reset before it will operate correctly or allow any water to flow.

Home owners are calling us to come investigate the lack of water in their toilet.  This call results in a service fee that is uncessary if care is taken to follow the reset directions of the hose.  It could also be that these hoses were put on by another plumbing company without the customer’s knowledge.  Either way a service call is the result.

In order to prevent the supply hose from locking up you need to turn on the water slowly.  This will simulate the normal flow that happens when you flush the toilet.

Call Minneapolis Saint Paul Plumbing Heating Air if your toilet is not filling or is having any other problems.

 

 

A recurring question that I hear our customer service reps receive is, “Where is your office?”.  I catch myself asking why does it matter?  I then remember that for a number of plumbing, heating and air companies it does matter to the customer.  That is because they have  drive time to the customers location included in their time and material calculation.  This means that when they quote the price for the first hour it means you may only get 15 minutes in house because it took him 45 minutes to get there.

At Minneapolis Saint Paul Plumbing Heating Air, we don’t believe when you need a plumber or hvac technician for an emergency service call you should worry about where the plumber is coming from.  You have enough concern and you don’t need to start thinking how much the cost will be just to have him drive to your house and how much time he will have to look at your issue.

There are a number of plumbing, heating and air companies like Minneapolis Saint Paul Plumbing Heating Air that now have a flat fee for coming to your home and accessing your needs no matter where you live or where the techs last call was.  This way you know what the cost will be to have your plumbing, heating or air conditioning service need addressed and options for the fix or need.

Give us a call when you have a service need for your home.  We will come out for one low fee and give you options for the repair or remodeling need.

 

Battery Back Up Sump Pump for Home

Sump Pump by Saint Paul Plumbing Heating Air

Everybody knows that a sump pump in your basement is critical to keeping water at bay and outside of the basement of your home.  This time of the year is when a sump pump becomes your best friend and something you miss when it does not work properly

Sump Pump Pit in a Resedential Home

Sump Pump Pit in Basement

What isn’t known or written about as much is how the sump pump works in your home.  Knowing how it works can help you understand why it is so critical to have in your home.

Most homes have what they call “Tiling” around their home.  This is tubing that allows water to seep into it instead of trying to leak into the basement of a home.  It reduces the pressure put against the basement walls by removing the water from the ground.  The water that goes in the the tiling or tubing runs into plumbing pipes that are hooked up to it.  The plumbing pipe then enters your home and empties into a sump pump pit.  This pit is usually in a corner of your basement.  The pit will contain a basket which will hold the water that is drained into it by the pipe that runs to the tiling around your house.

The sump pump sits inside the sump pump basket in the water that is gathered.  The sump pump will have a pvc pipe coming out of it going straight up.  This pipe will then be plumbed out of your home away from your home.  This piping if done correctly will lead the water away from your home so that it does not work its way back into the sump pump pit again.

The sump pump has a form of float in it that tells it when there is water in the pit to be pumped out.  This prevents the overflow into the basement of water.  Water will fill up the basket resulting in the float to raise.  This will signal the pump to start pumping the water out of the pit into the plumbing pipes.  The sump pump has a check valve which opens when water is going up into the pipe and closes when the pump shut off.  This prevents water from the pipe flowing back into the pit.

For everything to work correctly, it is very important that you have the sump pump installed correctly.  A licensed plumber will know the correct piping procedures to make sure the water goes up and out of your home and away from the foundation.  Having a sump pump isn’t enough to protect your home.  As with everything, the correct installation is just as important as having one.

Call Minneapolis Saint Paul Plumbing Heating Air or contact us online if you have any questions or would like your sump pump install inspected.

As I write this we are beginning the recovery of another frozen house.  This is what we call a house that has lost heat and has frozen and broken water pipes and hot water heat lines.  This has been a record year for calls regarding homes that have lost heat which has resulted in frozen pipes breaking and causing damage in the home.

The most recent call we received was from a homeowner who was out of town and had a hot water pipe freeze and break which resulted in water shooting over to the boiler and causing the  pilot lite to go out.  With no heat the house proceeded to get colder to the point of freezing the plumbing and heating pipes.  This resulted in broken baseboard heat along with broken piping for both the heating lines and plumbing lines.

The actions taken by another contractor before we were called has prompted me to write about what to do and more importantly, what not to do.  The actions you take at this point could dramatically affect the cost and length of the rehabilitation.

  • Remove Radiators and Toilets – If they are cracked, you will want to remove them before they have a chance to thaw.  Radiators will leak a black sludge and cracked toilets will cause a lot of water damage.
  • Shut Water Off – This should be done right away.  Pipes that are frozen and broken will start leaking and shooting water if they start to thaw and they are under pressure.  You will not know if there are any breaks until water is in the pipes or they are pressurized with air.  You may need the city to shut the water off at the street if your water shut off at the water meter is frozen.
  • Remove Valuables - This includes electronics, papers, pictures etc.  They may not be damaged yet but will be exposed to dampness and water during the thaw and rehab process.
  • Call Your Insurance Company – They will need to be notified as soon as possible.  Most house freeze ups result in thousands to tens of thousand of dollars in damage.
  • Call Your Plumber – Insurance companies will let you choose who you want to use as your contractor.  They usually ask you who you are using for the repair.  Make sure you contact a licensed plumbing contractor who has experience in working with frozen houses.  Not every plumber has the necessary experience to know what to do first.

DO NOT TURN ON THE HEAT!!!

The house we are doing now and a  number of homes we have done in the past were started by a contractor who thought the first thing to do is warm up the house so they could work on it.  This is the worst thing you can do.  The damage will increase greatly by doing this.  Experienced plumbing and heating contractors know that it will be cold and uncomfortable for a day or two while radiators and toilets are hauled out and water is turned off.

No more damage will be done to your house once it is frozen solid.  While it tempting to get warm, don’t do it.

Minneapolis Saint Paul Plumbing Heating Air has been helping homeowners with frozen homes for almost 100 years.  Nobody has more experience then us.  Call us or contact us online if you have any questions.

It is hard to start thinking Sump Pumps when it is just finishing snowing another 12 inches in Minnesota.  But it is also a great reminder that the snow will turn in to water and the water will need to flow somewhere.  This is where now is the one of the best times to start thinking sump pumps.

Most homeowners have a sump pump somewhere in the basement of their home.  It is a piece of equipment not unlike the furnace in that it gets forgotten as long as it works.  However, there is a lot more damage potential if it does stop working.  A broken furnace will probably not destroy a sump pump but, a broken sump pump can take out a furnace.

Having a working sump pump is critical to the protection of your home.  A sump pump helps prevent water coming through your walls via a tiling system around your home.  The water is directed into the sump pump pit via a pipe from the outside tiles around your house.  The sump pump then sends the water back out via piping out of the pit outside your house and away from your home.

It is a great idea to check the operation of your sump pump before you need it.  You can do a few things to help ensure the sump pump will operate when you need it to.

  • Check Sump Pump Operation – You can do this by opening the cover of the pit.  Pour water into the pit to see if the pump starts up.  You may need about 5 gallons to get the pump to kick in.
  • Check To See If Sump Pumps Shuts Off – Sometimes over the winter the end of the pipe outside your home can get plugged or frozen.  You can tell if there is a problem by whether the water disappears out of the pit and the pump shuts off.  If it run continuously there might be a plug.
  • Install a Battery Back Up Sump Pump – This will help keep water out of your basement even if the power goes out due to a storm.   This is often when you need the sump pump most.

A working sump pump is critical in your Minnesota home.  A sump pump that has been installed correctly including the plumbing or piping will help you protect your furnace, water heater and anything else you have in your basement.

Call Minneapolis Saint Paul Plumbing Heating Air or schedule online if you have any questions regarding your home.

Everybody is looking to find ways to save money.  Some ways of saving money can be painful and require sacrifice and big changes in lifestyle.  I personally like the changes that require minimal effects in my life other than a bigger savings account.

Water is going to be a very valuable commodity in the future.  Some people say it will be even more precious than oil or gold.  If this happens, the price of water will go up significantly.  Learning ways to conserve water will help the pocket book now and will increase in the future.

Below is a list of great ways to save water and thus save money.  Feel good while thinking about the future.

  • Low Flush Toilet – Conventional toilets use 3.5 to 5 gallons each flush.  The new ultra low flow toilets only use 1.2 gallons per flush. The average person uses the toilet about 4 to 5 times per day.    This means a low flow toilet has the potential to save a family of four more than 14 thousand gallons a of water per year.
  • Low Flow Showerhead - A standard showerhead drops 4.5 gallons of water a minute.  Low Flow or Energy Efficient Showerheads  only release 2.5 gallons a minute.  A quality low flow showerhead can save a family of four as much as 20 thousand gallons of water a year without a reduction of rinsing ability.  This will also save hot water.  Between 14% and 25% of your home energy use goes to heat water.

Below are 15 more ideas that combined will help you save a lot of water.

  1. When doing the dishes, fill one sink with soapy water and the other with rinsing water.
  2. Don’t plant grass in areas that are hard to water or do not retain water like a sloping area or along sidewalks and driveways.
  3. Keep drinking water in a jug in the fridge so that every drop of water goes down someone and not the sink.
  4. Check out your bill and water meter to gauge your water use.
  5. Collect your leftover water for watering plants.
  6. Shorten your watering time.  Early morning is the best time to water grass.
  7. Adjust the lawn mower to a higher blade setting.  This will help hold water.  I believe it also makes the yard look better and hides any imperfections.
  8. Check outdoor faucets, pipes, and hoses for leaks.  Call your plumber if leaks are found.
  9. Use the water from your fish tank to water your plants when you clean it out.  The water is nutritious for the plants.
  10. In your toilet tank, put food coloring to see if it seeps in your toilet bowl.  Replace inside parts if it is leaking.
  11. On driveways and other walking areas on your lawn, use porous materials.  I keeps water in your yard and prevents runoff.
  12. Bathe you pets in a dry area in your yard.
  13. Install new water saving appliances, like washing machines that save up to 20 gallons per load.
  14. Aerate your lawn by punching holes in your lawn about six inches apart.  Water will reach the roots rather than run off the surface.
  15. Know where your master shut off is and make sure it works.  It will prevent a lot of damage and water loss if your pipes leak or break.

Contact Minneapolis Saint Paul Plumbing Heating Air if you would like help with any of your plumbing problems or suggestions on water saving devices for your home.  You can reach us either online or by phone.

It is that time again where the potential for frozen pipes increases.  I thought I would remind homeowners of the ways you can prevent frozen pipes and what to do if they do freeze.

Steps for preventing frozen plumbing:

  • Let a faucet drip that has a supply pipe running along an outside wall.  You do not need a strong flow, just enough to keep the water flowing.  Flowing water freezes slower than standing water in a pipe.
  • Do not turn your heat down during windy cold days.  The cooling down period allows the cold to seep into the walls before it comes into your house.  The pipes are exposed to this cold air.  Hot water heat is more prone to freezing due to the hot water in the heating lines.  Hot water will freeze faster than cold or room temperature water.
  • Leave cabinet doors under sinks that are next to outside walls open.  These areas are not generally heated  but, do receive the cold air coming in through walls.  This will help prevent frozen water supply plumbing and waste piping lines.
  • Insulate walls where your plumbing pipes run.  Opening walls and checking is not always practical.  However, checking for insulation when walls are open for repairs remodeling is a great idea.
  • Keep garage doors closed.  The cold air will freeze plumbing pipes exposed to garage walls.
  • Shut off water to outside faucets.  Leaking outside faucets and plumbing pipes to them are caused by freezing over the winter.  We replace many outside faucets and plumbing pipes in the spring due to freezing.
  • Have a neighbor, relative or friend check on your house when you go out of town.  Total house freeze ups that require major repair result from homes that the heat goes out and the house gets down below 32 degrees.  All the plumbing freezes including toilets, faucets etc.  This could amount to costs well over $10,000 and may not be covered by insurance.
  • Tune up your furnace or boiler to help insure that you will have heat in the house.

If your plumbing is frozen you have some options:

  • Expose the pipe and put a space heater in the room or next to the pipe.  This works if you have a small room where the pipe is frozen.  Under sink frozen pipes can be thawed this way since it is a very small enclosed area that will heat up quickly.  Leave the faucet on so the water can flow when it starts thawing.
  • Put space heaters in the room that may have frozen pipes or if the pipe is not exposed.  This will not work in a large room.
  • Do not thaw the pipe if you notice a crack unless you shut the water off first.
  • Call a plumber. Plumbers carry equipment that will electrically charge the pipe to warm it up to thaw the pipe.  It is recommended that you have a professional plumbing contractor do this due to the possibility of damage if not done correctly.

Do not ignore the problem if the pipe is frozen and do not use a blow torch.  Both these options may result in more damage and cost more than having a plumber solve the problem for you.

Minneapolis Saint Paul Plumbing Heating Air is here if you would like to learn more or need help with any of your plumbing, heating, air or drain cleaning issues in your home.  You can reach us by phone or schedule online.

Cause of Drain Cleaning Problems

Ahhh, Thanksgiving Day.  Family, food, football, more food and clogged drains.  Broken garbage disposals and clogged kitchen sinks have become as much of a tradition of Thanksgiving as family and food.

The busiest day for plumbing and drain cleaning companies is the day after Thanksgiving.  Our phones will be ringing off the hook from home owners who have clogged up their drain with left over turkey and the fixings. TV news stations will be requesting to meet us at homes to talk about the clogged drains.

The second most calls for clogging is toilets.  Large gatherings result in a larger use of the toilets in homes.  The extra usage will overwhelm the facilities and waste main line.

While there isn’t too many ways to prevent the toilet from clogging other than having a toilet that does not clog, below are some tips for preventing clogged kitchen sinks.

  • Garbage Disposal – Run lots of water when using the garbage disposal.  Make sure you run the water a few seconds after you turn the disposal off to flush the food.  Start the disposal before you put food into the disposal.
  • Turkey Left Overs – Consider throwing the extra food in the garbage instead of in the sink.  The less you run down your sink the less chance of a clog.
  • Use Cold Water – When pouring grease down the sink, use cold water instead of hot.  That way the grease will not harden half down the drain.
  • Use BioClean – An organic drain maintaining product that helps keep drains clear of  waste.

Everybody here at Minneapolis Saint Paul Plumbing Heating  Air hope you have a Happy Thanksgiving with the knowledge that we are here in case you need us.